Between 2018 and 2025, I worked as a Senior UX Researcher at MathWorks, creators of MATLAB® and Simulink®. I supported the User Experience of coding with MATLAB® Deep Learning Toolbox. This means that I used a combination of quant and qual methods, to uncover current workflows, goals and pain points of customers when using our software to perform AI. I really enjoyed building my knowledge on AI workflows, and the direct influence I offered to MATLAB®, one of the neatest programming languages for scientists and engineers around. What I found most intriguing was that my UX research and designs were focused on the ease of use of code rather than visual artifacts, which is a unique problem to be solving in the space. Some MATLAB® features I directly contributed to can be found below.
○ End-to-End AI Workflows
○ Train Neural Network with Tabular Data
○ Retrain Neural Network to Classify New Images